Salon-grade quality, zero drama. Here is everything you need to know about our hygiene safety standards, 7-day guarantee, and sizing support.
Press-ons are personal beauty items; unsealed or worn sets cannot be returned.
Damaged or missing items? Contact us within 7 days for a free replacement.
Ordered the wrong size? Enjoy an exclusive 15% discount toward your reorder.
Need to cancel or edit your address? Reach out within 2 hours of purchase.
At Broke Girl, we believe luxury should be an everyday habit, not an expensive indulgence. We are committed to making sure every set of press-on nails you receive delivers radiant, durable, salon-grade wear.
If you have questions about your order, our friendly team is ready to assist you at hello@brokegirlnails.com.
For strict health, sanitary, and hygiene reasons, we cannot process returns or exchanges for situations where you have changed your mind, chosen an alternative style, or ordered the incorrect size once an order has processed or shipped.
Press-on nails adhere directly to natural nail beds and skin. To guarantee that every Broke Girl customer receives 100% hygienic, sterile, and untampered products, once a package leaves our studio, it cannot be restocked or recirculated.
We strongly recommend checking our nail shape dimensions or measuring your natural nail beds before placing an order. Need help measuring? Email our sizing specialists anytime.
We inspect every set to ensure salon-grade multi-layer gel quality. In the rare event you receive a defective set, transit-damaged packaging, or notice an oversight:
Each set of Broke Girl press-ons is sculpted to distinct apex and cuticle curvature. We know that finding your perfect fit on your first set can occasionally take a little adjustment.
If your nails arrive and do not match your natural nail bed measurements, you are protected by our Size Correction Guarantee:
Reach out to hello@brokegirlnails.com with your order number. Our team will verify your measurements and issue an exclusive 15% discount code to help cover the cost of getting your exact replacement size.
Our fulfillment team dispatches orders quickly so you can get your nails ASAP. If you need to cancel or modify your order address, please email us within 2 hours of placement with the subject "URGENT: Order Change".
Once an order has entered fulfillment or shipping transit, it can no longer be edited, diverted, or cancelled.
For orders shipped to the European Union or United Kingdom, consumers possess a statutory right to withdraw from an eligible purchase within 14 days of delivery.
Health & Hygiene Ineligibility: In accordance with statutory consumer protection regulations, items that have been unsealed, opened, or tried on are strictly exempt from the right of withdrawal. To qualify, products must remain completely sealed in their original unopened packaging with tamper-evident hygiene seals intact. Return shipping costs for withdrawal requests are covered by the buyer.
We're here to help you get your dream manicure without salon stress or salon prices.
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